User Data Deletion Instructions · 用户数据删除说明

1. About this page

This page explains how to request deletion of the data that 达优客 dailyseo (Daily SEO CRM) — operated by Qingdao Canfei Network Technology Co., Ltd. — stores about you, including data received when you connect your Facebook Page / Instagram Business account to our application (app name: daily seo crm; App ID: 1065666679408379).

本页说明如何请求删除达优客 dailyseo（Daily SEO CRM）保存的、与您相关的数据，包括您将 Facebook 公共主页 / Instagram 商业账号连接到本应用时我们获取的数据。运营主体：青岛驂騑网络科技有限公司。

2. Data we store

Workspace account information (username, display name, role).
Business records you enter: customers, products, orders, quotations, follow-ups, keywords, knowledge base.
Media you upload: images, videos, audio.
When you connect Facebook / Instagram: the platform access token and the identifiers/names of the Pages or Instagram Business accounts you select — used only to publish the content you submit.
Anonymous website visit statistics for the websites you register (page views, referrer, country, device), when the tracking snippet is installed.

包括：工作区账号信息；您录入的客户/产品/订单/报价/跟进/关键词/知识库等业务数据；您上传的图片/视频/音频；连接 Facebook/Instagram 时获取的访问令牌与所选主页/商业账号标识（仅用于发布您提交的内容）；您注册站点安装统计代码后产生的匿名访问统计（浏览量、来源、国家、设备）。

3. How to request deletion

Step 1. Send an email to feynow@canfey.com from the email address associated with your account (or state your workspace/company name and login username).

Step 2. Use the subject line: Data Deletion Request.

Step 3. Tell us what to delete: (a) the Facebook/Instagram connection (token + selected Page identifiers) only, or (b) your entire workspace data, or (c) specific records.

Step 4. We will confirm receipt within 3 business days and complete the deletion within 30 days. You will receive a confirmation email when it is done.

删除方式：① 用账号绑定邮箱（或注明公司标识/登录账号）发邮件到 feynow@canfey.com；② 邮件主题写「Data Deletion Request」；③ 说明删除范围（仅断开 Facebook/Instagram 连接与令牌 / 删除整个工作区数据 / 删除指定记录）；④ 我们 3 个工作日内确认，30 天内完成删除并邮件告知结果。

4. You can also remove the connection yourself

In our system: go to Settings → Platform / Social connection, choose the platform and click "Disconnect" — this deletes the stored token and selected Page/IG identifiers.
On Facebook: go to Facebook → Settings & Privacy → Settings → Apps and Websites, find the app and click Remove. This revokes our access immediately on Meta's side.

您也可以自行解除：① 在本系统「设置 → 平台/社媒连接」中点击「断开」即可删除已保存的令牌与所选主页/IG 标识；② 在 Facebook「设置与隐私 → 设置 → 应用和网站」中找到本应用并点「移除」，Meta 侧授权立即失效。

5. What happens after deletion

Deleted business data and media cannot be recovered.
Disconnecting Facebook/Instagram stops all publishing from our system to those assets.
We may retain minimal records where required by law (e.g., billing/authorization records), or server backups for a short rolling period (up to 30 days) before being overwritten.

删除后：业务数据与素材不可恢复；断开 Facebook/Instagram 后系统将不再向对应资产发布内容；如法律要求（如授权/计费记录）或滚动备份（最长 30 天后被覆盖）我们会保留最少必要信息。

6. Contact

Email: feynow@canfey.com
Operator: Qingdao Canfei Network Technology Co., Ltd. (青岛驂騑网络科技有限公司)
Website: https://www.dailyseo.cn · Privacy Policy: privacy.html